8
Core Modules
56
Training Sections
6
Specialist Tracks
100%
Industry-Specific
★★★★★
Certified Trainers
Investment
Choose Your Programme

From self-led digital access to bespoke enterprise delivery. Every tier includes certification and full programme access.

Digital
£2,500
per studio · one-time

Full 8-module digital programme
All 6 specialist tracks
Dealer certification framework
Up to 5 dealer licences
Live trainer sessions
On-site delivery
Custom content
Enquire
Remote
£8,500
per studio · one-time

Full digital programme
All 6 specialist tracks
Up to 10 dealer licences
4 × live online trainer sessions
Remote scenario assessments
Certification issued
On-site delivery
Enquire
Enterprise
On Request
multi-studio · bespoke

Everything in Full Delivery
Multi-studio group licence
White-label option
Fully bespoke content
Dedicated account manager
Train-the-trainer programme
Ongoing retainer available
Talk to Us

Full Delivery — Payment Structure

£25,000 · Three Instalments
01

Deposit

£5,000
On contract signing

Secures your trainer and studio dates. Refundable within 14 days if dates cannot be confirmed.

02

Second Payment

£10,000
30 days before delivery

Digital programme access unlocked for your full team immediately on receipt.

03

Final Payment

£10,000
Day 1 of on-site training

Certification framework activated. 12-month quarterly support begins on completion.

Availability
Dates & Trainers

On-site delivery available globally. European travel included. International studios quoted separately.

Available Dates — April 2026

April 2026
M
T
W
T
F
S
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Available Reserved

Minimum 3 consecutive working days for Full Delivery. Contact us for urgent or short-notice scheduling.

Select Your Trainer

👩‍🏫

Senior Trainer — Europe

10+ yrs live studio · Evolution-certified · VIP specialist

Baccarat EQ Coaching MENA
Available
👩‍💼

VIP Specialist — APAC

Asian market expert · Luxury hospitality background

Asian VIP Cultural IQ Mandarin
Limited
👩‍🎓

Lead Trainer — Americas

Former luxury hotel training director · 8 yrs casino

Butler Standard Scenario Drills
Available

Custom Match

Tell us your requirements — we'll match the right trainer

Bespoke Any Region
On Request
Enquire
Reserve Your Programme

Complete the form below. We confirm within 24 hours. No payment is taken at this stage.

After submitting you will receive a confirmation within 2 hours. A discovery call will be arranged within 24 hours to confirm dates, trainer, and programme details. A deposit invoice is issued only after the call.
What Happens Next
From Enquiry to Delivery
01

Confirmation

We confirm receipt within 2 hours and schedule a discovery call

02

Discovery Call

30-min call to align on your studio, players, and priorities

03

Proposal

Bespoke proposal and contract within 48 hours

04

Deposit

£5,000 deposit secures your trainer and dates

05

Delivery

Digital access unlocked, then trainer arrives on schedule

Questions
Common Questions
Can we pay in instalments for the Full Delivery programme?
Yes — the standard structure is a £5,000 deposit on signing, £10,000 thirty days before training, and £10,000 on Day 1. Alternative schedules can be arranged for enterprise agreements.
What if we need to reschedule?
Dates can be rescheduled with 21 days' notice at no charge. Changes within 21 days are subject to a rescheduling fee depending on trainer availability and travel already arranged.
Is the programme adapted to our studio and player base?
Full Delivery and Enterprise tiers include custom content adaptation. We review your player demographics, studio format, and existing standards before arrival.
How many dealers can be trained in the on-site programme?
Standard on-site delivery accommodates up to 15 dealers per cohort. Larger teams can be trained across two cohorts, or via the Train-the-Trainer option available in the Enterprise tier.
Do dealers receive a formal certificate?
All dealers who pass the Module 8 assessment receive a VIP Dealer Certification issued under the Grand Floor brand — available in both digital and print formats.
Is travel included for international studios?
Travel and accommodation within Europe is included in the Full Delivery price. International studios outside Europe are quoted a travel supplement — typically £800–1,500 depending on destination.